Privacy policy
3 — Privacy Policy
Privacy Policy
Last updated: July 26, 2026
This Privacy Policy describes how Timotej Žitnik S.P. ("we", "us") collects, uses and shares your personal information when you visit or make a purchase from this store (the "Site").
Information we collect
Order information: when you make a purchase, we collect your name, billing and shipping address, email address, phone number, and payment information (processed securely by our payment providers — we never see or store your full card details).
Device information: when you visit the Site, we automatically collect information about your device, including your IP address, browser type, time zone, and cookies, as well as information about how you interact with the Site. This is collected using cookies, log files, and similar technologies.
How we use your information
We use order information to fulfil orders, process payments, arrange shipping, send order confirmations and tracking updates, communicate with you, screen for fraud, and — where you have opted in — send marketing messages. We use device information to operate and improve the Site, prevent fraud, and analyse how customers browse and interact with the Site.
Sharing your information
We share personal information with service providers who help us operate the store: Shopify Inc. (our e-commerce platform — see how Shopify uses your data at https://www.shopify.com/legal/privacy), payment processors, shipping and fulfilment partners, and analytics providers. We may also disclose information to comply with applicable laws, respond to lawful requests, or protect our rights. We do not sell your personal information.
Cookies
We use necessary cookies to run the Site (cart, checkout, session) and, with your consent where required, analytics and marketing cookies. You can control cookies through your browser settings.
Data retention
We keep order records for as long as required for tax, accounting and legal purposes, and other personal data only as long as needed for the purposes described above.
Your rights
EU/EEA/UK residents (GDPR): you have the right to access, correct, port, restrict, object to processing of, and delete your personal data, and to lodge a complaint with your supervisory authority. Our processing is based on contract performance, legal obligations, consent (marketing), and legitimate interests.
California residents (CCPA/CPRA): you have the right to know what personal information we collect, request its deletion or correction, and opt out of "sharing" for cross-context behavioural advertising. We do not sell personal information for money.
To exercise any of these rights, email us at hello@ugcskin.care.
Minors
The Site is not intended for individuals under the age of 16 and we do not knowingly collect data from them.
Changes
We may update this policy from time to time. The current version is always available on this page.
Contact
Timotej Žitnik S.P.
Ulica Pohorskega Bataljona 3a
2000 Maribor
Slovenia
Email: hello@ugcskin.care